Doris Mutungi is a results-driven leader and operations expert recognized for her unwavering commitment to organizational excellence and team development. As the General Manager of Kijani Supplies, Doris has been a foundational force in the company’s journey, instrumental in scaling the business from its very first day into a thriving, multimillion-shilling enterprise. She combines a sharp strategic mindset with a proven eight-year track record of implementing innovative systems that redefine operational efficiency.
A passionate advocate for industry transformation, Doris thrives on witnessing the revolutionary impact of streamlined procurement within the hospitality sector. She is a dedicated mentor who finds her greatest inspiration in creating substantial job opportunities and fostering growth for her team. Her work reflects a deep-seated mission to drive meaningful change, ensuring that every operational milestone contributes to a more prosperous and sustainable future for the community.
Sessions
April 9, Thursday
Venue: Innovation City Cape Town
OTAs: The Next Frontier
As we enter The Next 20, online travel agencies face a new frontier shaped by AI interfaces, shifting traveller trust, regional platform strength, and new paths to discovery and booking. Will OTAs become invisible infrastructure, intelligent trip partners, or powerful super-platforms? And as travellers gain more tools and control, how must intermediaries evolve to stay essential? This session brings together global and regional OTA leaders to examine where value will be created next – from product and payments to partnerships and localisation – and how competitive dynamics between global giants and homegrown champions will play out across emerging markets. Expect candid perspectives on what OTAs must reinvent, defend, and double down on in the next era of travel distribution.
Speakers:
Andy Hedley, CEO, Travelstart
Albert Fernando, CEO, Travelwings
Bayo Adedeji, Group Chief Executive Officer, Wakanow
Moderator:
