Justin van Wyk

Chief Executive Officer at Big Concerts & Managing Director of Ticketmaster South Africa

Justin van Wyk is a titan of the live entertainment and ticketing industry, renowned for his ability to merge large-scale operational excellence with cutting-edge technological innovation. As the Chief Executive Officer of Big Concerts and Managing Director of Ticketmaster South Africa, Justin sits at the helm of the country’s most iconic live events, bringing some of the world’s biggest tours to local shores. His leadership is defined by a strategic mastery of the “fan journey,” ensuring that every touchpoint—from the first click of a ticket purchase to the final encore—is seamless and world-class.

 

A relentless driver of digital transformation, Justin thrives on modernizing the live event landscape to meet the demands of a globalized audience. He is instrumental in implementing advanced ticketing solutions that prioritize security, accessibility, and efficiency, effectively setting the gold standard for the industry in South Africa. His work reflects a deep-seated passion for the cultural and economic power of live performance, and he remains dedicated to fostering a vibrant entertainment ecosystem that connects millions of fans with the artists they love.

Sessions

April 9, Thursday
Venue: Innovation City Cape Town  

 

OTAs: The Next Frontier

 

As we enter The Next 20, online travel agencies face a new frontier shaped by AI interfaces, shifting traveller trust, regional platform strength, and new paths to discovery and booking. Will OTAs become invisible infrastructure, intelligent trip partners, or powerful super-platforms? And as travellers gain more tools and control, how must intermediaries evolve to stay essential? This session brings together global and regional OTA leaders to examine where value will be created next – from product and payments to partnerships and localisation – and how competitive dynamics between global giants and homegrown champions will play out across emerging markets. Expect candid perspectives on what OTAs must reinvent, defend, and double down on in the next era of travel distribution.

 

Speakers:

Andy Hedley, CEO, Travelstart
Albert Fernando, CEO, Travelwings 

Bayo Adedeji, Group Chief Executive Officer, Wakanow

 

Moderator:

Yeoh Siew Hoon, Founder, WiT