Kelvin Jonck is a strategic visionary and digital pioneer dedicated to helping Africa’s leading enterprise brands harness the power of consumer intelligence. As the CEO and Founder of YOUKNOW, Kelvin has spent over a decade guiding organizations beyond a “tech-first” mindset, instead acting as a strategic engineer for the C-Suite. Since founding the company in 2014, he has been instrumental in helping leaders navigate the complex shift from traditional behaviors to the modern era of Social Consensus, Gen AI, and Answer Engines.
A firm believer in the competitive advantage of empathy and data, Kelvin thrives on the philosophy that the brands that truly listen to consumer conversation, intent, and action are the ones that ultimately win. He is known for his ability to translate high-level technical shifts into actionable business growth, ensuring his partners stay ahead of the curve. His work reflects a deep-seated commitment to driving innovation, fostering meaningful digital connections, and inspiring a more responsive and insight-driven business landscape.
Sessions
April 9, Thursday
Venue: Innovation City Cape Town
OTAs: The Next Frontier
As we enter The Next 20, online travel agencies face a new frontier shaped by AI interfaces, shifting traveller trust, regional platform strength, and new paths to discovery and booking. Will OTAs become invisible infrastructure, intelligent trip partners, or powerful super-platforms? And as travellers gain more tools and control, how must intermediaries evolve to stay essential? This session brings together global and regional OTA leaders to examine where value will be created next – from product and payments to partnerships and localisation – and how competitive dynamics between global giants and homegrown champions will play out across emerging markets. Expect candid perspectives on what OTAs must reinvent, defend, and double down on in the next era of travel distribution.
Speakers:
Andy Hedley, CEO, Travelstart
Albert Fernando, CEO, Travelwings
Bayo Adedeji, Group Chief Executive Officer, Wakanow
Moderator:
