Tracy Mkhize is a distinguished hospitality leader and a seasoned Convention Centre executive with over two decades of experience driving excellence in the global MICE (Meetings, Incentives, Conferences, and Exhibitions) sector. As an Independent Non-Executive Director and Chairperson of Cape Town Tourism (CTT), Tracy provides strategic oversight to the city’s official destination marketing organization, ensuring Cape Town remains a premier choice for travelers worldwide. Her leadership is backed by an Executive MBA and a deep-seated commitment to the long-term sustainability and growth of the tourism and hospitality industries.

Recognized as one of the Top 40 Women in MICE, Tracy is celebrated for her proficiency in operational management and her ability to build high-performing, cross-functional teams. She is a leader who leads with trust, empowering her teams with the space to innovate and find their own solutions—a philosophy she believes is key to instilling lasting leadership traits. A Wits University alumnus and a lifelong learner, Tracy is deeply passionate about upskilling both herself and others, ensuring that her work not only meets the gold standard of customer service but also inspires a more resilient and professionalized industry for the future.